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One location in Hudson Square
Filters
Reviews
2.0 Poor
June 2024
6.0 Okay
Mar 2021
Cons:
The car could've been cleaner. The inside had sand on the seats and floor. The cars rims were covered in mud and sand.. overall the car served it's purpose but it could've been cleaner.8.0 Very Good
Feb 2021
Pros:
service was friendly and fast. car was nice.10.0 Wonderful
Jan 2021
Pros:
Everything was very easy, convenient. Loved the car they gave me.9.6 Wonderful
Aug 2020
Cons:
Print or Email receipt after returning the car.2.0 Poor
June 2020
Cons:
Very upset to book a reservation through Kayak for 5PM pickup, only to arrive at the location at 5:15 and find it closed. Kayak needs to put in a pop up flag about operating hours when booking. Called customer service and while the woman was very nice on the phone, she could not find a single replacement car available in all of Manhattan or JFK, nor would they allow me to pick up my reserved car the following morning because it had already been released back into inventory and taken by someone else. They ended up cancelling my reservation and I was stuck without a car and ended up having to pay double with another agency.3 locations in Hudson Square
Filters
Reviews
2.0 Poor
Apr 2024
2.0 Poor
Jan 2024
4.0 Mediocre
Oct 2022
2.0 Poor
Oct 2022
6.0 Okay
Jan 2022
2.0 Poor
May 2021
Pros:
Nothing good about this experienceCons:
Waited in line for 45 minutes only to have a woman yell out to everyone in line that they were out of cars and would not be honoring reservations made less than 2 days in advance. Ended up having to take an Uber 2 hours away for much more money. I don’t recommend hertz at allOne location in Hudson Square
Filters
Reviews
2.0 Poor
Oct 2023
2.0 Poor
May 2021
Cons:
My reservation was for 3pm. I arrived a little after 3 and the rental location was closed. Nowhere on the app or in the reservation process was it made clear that the location closed at 3. I tried to make another reservation somewhere, but the Kayak app showed no cars available anywhere. Literally none. Very, very disappointed in the whole experience. And I’d like a refund of the $22 pre-paid in insurance for a car I never got.8.0 Very Good
Mar 2021
Pros:
Easy dropoff, good price and great carCons:
Car wasn’t fully cleaned, pickup staff wasn’t very virtuous and nobody explained the functionality of the car (or was even available to ask questions)2.0 Poor
Dec 2020
Pros:
The staff was not wearing masks, were surly and belligerent.Cons:
There was a lack of professionalism all around. The stains on the shirt and the open contempt made me uncomfortable.2.0 Poor
Dec 2020
Pros:
Nothing at allCons:
THEY LET US WAIT IN LINE FOR HOURS IN FREEZING WEATHER BEFORE WE LEARNED THAT THEY HAD SIMPLY RUN OUT OF CARS2.0 Poor
Dec 2020
Pros:
NothingCons:
The staff could have cared even a little. Took 2 hours for them to give me the car, I had to stand in the freezing cold while I waited and the people working there could not have been more rude, apathetic or lazy.One location in Hudson Square
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Reviews
2.0 Poor
May 2021
Pros:
No!!Cons:
Called me and told me we will call you around 3 to confirm your pickup never called Back.10.0 Wonderful
Aug 2020
Pros:
great convenient contactless pick up, drop offCons:
more SUV choices9.6 Wonderful
June 2020
Pros:
Pickup and drop off was very efficient and quick. Staff was friendly and was very hassle free. They put us in an SUV for the same price and it ended up allowing us to take more stuff on our trip than we originally planned.Cons:
Honestly in this case, I'm not sure. The price can always be better but felt we got a pretty good deal in this case too.9.6 Wonderful
Feb 2020
Pros:
The staff here is always super friendly, helpful, and knowledgeable.Cons:
All good.10.0 Wonderful
Aug 2019
Pros:
Very helpful staff and manager. We will be using their services again soon!9.6 Wonderful
Apr 2019
Pros:
Yes, very.Cons:
Nothing.One location in Hudson Square
Filters
Reviews
10.0 Wonderful
May 2024
4.0 Mediocre
June 2023
2.0 Poor
Aug 2022
2.0 Poor
Aug 2022
2.0 Poor
Aug 2022
One location in Hudson Square
One location in Hudson Square
One location in Hudson Square
Yes. Based on our information, BUDGET in Kips Bay is the cheapest car hire location in New York. It is located at 142 East 31st Street.
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