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3 locations in Fenway–Kenmore
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Reviews
2.0 Poor
Jan 2024
10.0 Wonderful
Nov 2023
10.0 Wonderful
Sept 2023
10.0 Wonderful
Nov 2020
Pros:
Amadeo was super helpful, considerate, and patient with my trying out different cars! Excellent customer service!Cons:
Nothing really except if it could have been free of charge!8.0 Very Good
Aug 2020
Pros:
Staff was friendly and very helpful!10.0 Wonderful
July 2020
Pros:
The staff was very friendly and quick, the cost was 1/2 compared to picking it up from the airport, and the vehicle itself was clean and a comfortable ride. Couldn’t ask for a more painless and hassle free rental car experience.Cons:
The check engine light was on the whole time, but it did not affect the performance of the vehicle. I’d guess it needed an oil chance or scheduled service.One location in Fenway–Kenmore
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Reviews
6.4 Okay
Oct 2020
Pros:
Pickup was relatively easy, although they forgot to give me an exit ticket to leave the garage.Cons:
The car had a cigarette smell in it. I also had a random $35 "Miscellaneous Fees" charge which I couldn't get dropped.8.0 Very Good
Oct 2020
Pros:
The staff was helpful and friendly. The pickup experience was easy.Cons:
It wasn't possible to adjust driver sit horizontal position - the control for that was just absent and sit was locked. Luckily it was locked in a position that suit me well. The drop-off was a bit confusing - all places were occupied and sign was directing to 7th floor, but there were no designated parking places on the 7th floor, so I was confused whether I should just leave the care wherever, or maybe I missed designated places.10.0 Wonderful
Aug 2020
Pros:
Staff was friendly and helpful.4.8 Mediocre
June 2020
Cons:
I was given a car that had the left rear tire pressure very low: 25. The other three were at their correct pressure of 40. Before releasing a car to a customer, the avis should have taken the corrective measures so as not to give me a car with the warning light on in the display.10.0 Wonderful
Mar 2020
Pros:
Great value for price and with very professional, cheerful, helpful staff.Cons:
Nothing in my perspective.6.4 Okay
Oct 2019
Pros:
carCons:
express drop off2 locations in Fenway–Kenmore
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Reviews
6.0 Okay
Sept 2017
Pros:
Car was ready and clean.Cons:
They moved location into a Sheraton hotel. Had to ask businesses in area where they had moved. No signage. At drop off there was no one working the desk. Just a sign saying they'd be back in 30 m and to complete a form and drop off with hotel valet. We never could find the "form".One location in Fenway–Kenmore
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Reviews
5.6 Fair
July 2017
Pros:
Car only had a couple hundred miles on it.Cons:
There were stickers over the trunk and passenger doors saying do not open in different languages. No one removed them and we drove away with a car that looked like it was part of an investigation or something. We arrived at our very affluent friends house and they were appalled. What type of company would allow a customer to drive away like that??? Very disappointing and we may use a different company for all of our travels if something isn't done about this.4.0 Mediocre
Jan 2017
Pros:
- The gentleman at the counter was nice.Cons:
-No signs indicate where the rental pickup location is. Had to ask a concierge in a hotel lobby. -Provided a damaged vehicle and placed blame on me when I returned the vehicle. -The car exterior was quite dirty. I assume it had been sitting in a garage under a dripping stalactite.2.0 Poor
Nov 2016
Cons:
The staff in the return station (99 charles st, nyc) is impolite to serve us. Maybe this is becoz we are chinese? I think this is kind of discrimmination. Will never rent a car jn Dollar.One location in Fenway–Kenmore
One location in Fenway–Kenmore
Yes. Based on our information, THRIFTY in East Boston is the cheapest car hire location in Boston. It is located at 100 Tomahawk Drive.
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