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4 locations in Brentwood
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Reviews
10.0 Wonderful
Apr 2021
Pros:
Mike made sure I was able to get the vehicle I needed when I needed it. That was amazingCons:
Actually everything was perfect8.0 Very Good
Feb 2021
Pros:
Attentive employee.Cons:
Rented a car on-line that was not available- what??? No Bueno.10.0 Wonderful
Oct 2020
Pros:
Everything was perfectCons:
Thank you for your services10.0 Wonderful
Aug 2019
Cons:
Nothing.10.0 Wonderful
Mar 2019
Pros:
Staff was very helpful and accommodating10.0 Wonderful
Dec 2018
Pros:
My renting experience was wonderful. My interactions with Enterprise have always been excellent! They seem to always hire the right people.Cons:
There was nothing that I didn't like.One location in Brentwood
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Reviews
4.4 Mediocre
Jan 2019
Pros:
Daniel was very helpful at the LAX hertz rental car location, he went above for me and my sonCons:
I ordered a rental car on travelocity, typed in LAX and up popped Hertz, I ordered the car and when I got to the LAX location they said I had accidentally booked it in Korea Town. Which is 45 minutes away. Why would I do that when I needed a toddler seat? They I got a total runaround from Hertz3.2 Poor
Jan 2019
Cons:
it took 4 hours wait to get the car at our assigned location in L.A.. Found out the pick up was other place than the airport. Hired Uber to get to the location costed 30$. I personally think our charge to hire the car should be refunded. Reached the hotel latel in the evening5.2 Fair
June 2018
Cons:
Allowed me to book a 6pm rental when they closed at 6pm and didn't have any way to pick up car after hours. I will be fighting to get my money back because of this.10.0 Wonderful
May 2018
Pros:
everything10.0 Wonderful
Apr 2018
Pros:
Staff were very friendly and have helped us to get our car quick. Absolutely 5star. Thank you!!!10.0 Wonderful
Apr 2018
Pros:
Excellent customer service. New car. Satellite radio. Great gas mileage. Private chauffeur to airport upon car return. What's not to like? I was, for the first time, after many times with other vendors, very pleasantly surprised. Way to go, Hertz. Keep up the good work.Cons:
N/A2 locations in Brentwood
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Reviews
2.0 Poor
Mar 2024
2.0 Poor
Nov 2023
2.0 Poor
Oct 2023
2.0 Poor
Sept 2023
5.2 Fair
Jan 2019
Pros:
Nothing good about rental cars through Kayak.Cons:
Not enough room to write the issue... Had to get an Uber to get to the pick up location after it was changed 3 times by Budget. I get there, no car... only after calling Budget I got a car, 3 hours later. I will NOT use Kayak again for rental car.2.0 Poor
Nov 2018
Cons:
They allowed 3rd party booking for 5pm when the location closed at 5. As a result I couldn’t visit my friend in the hospital and had to pay for Uber’s. The next day I tried again, I rented a car for 3pm and the car wasn’t ready. They gave me a dirty car after waiting 30 min. I made it a few blocks when I realied they didn’t give me the keys. Very unprofessional and disappointing.One location in Brentwood
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Reviews
2.0 Poor
Feb 2024
2.0 Poor
Mar 2021
Pros:
Car cleanlinessCons:
Customer service and the location need to be on the same page in price and fees2.0 Poor
Nov 2020
Pros:
Nothing, it's fraudulent placeCons:
Being honest10.0 Wonderful
Feb 2020
Pros:
Great car, great service, great all around!2.0 Poor
Feb 2017
Cons:
After talking on the phone multiple different times to make sure I was able to rent this car, when I got to the rental location they shared that I would not be able to. It was a VERY big inconvenience and it is truly a shame that the information was. It originally shared to prevent that situation.2.0 Poor
Dec 2016
Pros:
NothingCons:
The car had a broken gas gage. The attendant at the rental store did not believe, I had to go bring back receipts to prove it. When I did and parked it up where the attendant had parked it in the lot another car backed into it and said it was my fault. I am being over charged twice currently on my account.One location in Brentwood
One location in Brentwood
Yes. Based on our information, DOLLAR in Westchester is the cheapest car hire location in Los Angeles. It is located at 9000 Airport Boulevard.
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