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4 locations in East Nashville
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Reviews
4.0 Mediocre
Nov 2023
8.0 Very Good
Apr 2021
Pros:
I liked the comfort of the car and it's cornering. The staff was very nice and accommodating.Cons:
I HATE all the assists on the car. It would constantly grab the wheel and forcibly turn it back into the lane if I got too close to the line. I also could not figure out the display panel without reading the manual. Also, the wait time at the Gallatin Pike office was exceedingly long. We had to wait for them to go pick up a car from the lot and it took a long time.2.0 Poor
Jan 2021
Pros:
I put Nashville airport in the search but got some Enterprise in Nashville not at the airport. Poor website design.Cons:
Better website search design.2.0 Poor
Dec 2020
Pros:
Nothing. The rental place called me twice to confirm my reservation and failed to tell me that they would closed at my scheduled pickup time and cost me lots of money after being strandedCons:
For the agency to be aware2.0 Poor
Dec 2020
Pros:
The location wasnt open and we ended up cancelling. I’m now out $44 for insurance on a vehicle that i couldnt get. There is no service number that leads to a human being who can give me a refund. I wont be using Kayak againCons:
Ability to get a human being to help8.0 Very Good
Oct 2020
Pros:
Decent vehicle although not what I rented. The drove us back to the airport.Cons:
Lots of electronic issues with the vehicle. Had to take an Uber to Enterprise even though it was one mile away. Vehicle different when we got there and the one we got wasn't ready so we ad to wait.2 locations in East Nashville
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Reviews
10.0 Wonderful
May 2024
10.0 Wonderful
Dec 2023
8.0 Very Good
Dec 2023
10.0 Wonderful
Oct 2023
8.0 Very Good
Oct 2022
2.0 Poor
Oct 2022
2 locations in East Nashville
Filters
Reviews
6.0 Okay
Jan 2024
2.0 Poor
Oct 2023
2.0 Poor
Sept 2023
10.0 Wonderful
May 2021
Pros:
Staff at pickup was excellent. Car (Camry) was even better than we expected.Cons:
Price was high, but we know that there is a shortage of cars available. Person at check-in didn't visually check out the card or give us a "clean bill of health" until we asked.10.0 Wonderful
May 2018
Pros:
Service at location was outstanding. The best ever & I have rented lots of cars !! Can;t remember her name, but she was the BEST !!!!!Cons:
I didn't like that Avis was part of Budget. I hate Budget & Thrifty !!! Budget let me drive a car with a cracked windshield from Nashville to Chicago then charged a new windshield to my credit card & acted like ooppss sorry when I went off on them. Thrifty agents stole my wallet with $500.00 in it & I know nothing good will come to them from it. They did throw my wallet on the road where a nice person returned it to me. This was in Greensboro, NC. Budget sucks and Thrifty is shifty!!!!!!!!!!2.0 Poor
Apr 2018
Cons:
The Avis pick up location did not have a car for me even though I had a reservation. I was told to go to the airport. I spent money and time on transportation to the airport. When I got there the Avis counter did little to remedy the problem and charged an additional fee (about $20) for airport taxes. I canceled the order and ended up renting from another company at the airport. Very frustrating experience.One location in East Nashville
One location in East Nashville
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