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One location in Washington, D.C. Union
One location in Washington, D.C. Union
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Reviews
2.0 Poor
Joshua, July 2024
Premium
10.0 Wonderful
Anonymous, Feb 2024
Economy
8.0 Very Good
Anonymous, Jan 2021
Cons:
Instructions for when we return the car. (There was no one present, we never had any proper instruction on how to retrn the car, where to park, leave the keys etc2.0 Poor
Anonymous, Sept 2020
Cons:
I made a reservation to pick up at the Enterprise at 99 H Street which is inside of Union Station. When I arrived, the location was closed. I had to have a car service take me to the airport which was a $20 charge, and an hour and a half of my time that I needed for travel. If the location is closed, I’m confused as to why I could even make a reservation in the first place. This was extremely disappointing!2.0 Poor
Wesley, Aug 2020
Cons:
Enterprise did not honor the rental. No car was available, which required me to rent elsewhere last minute, costing hundreds of dollars more than I otherwise would have had to pay. Never using them again.2.0 Poor
Annie, Jan 2020
Pros:
Unfortunately, nothing.Cons:
When I arrived at the rental location the representative told me that I did not have a reservation. When I showed him my reservation he said “oh, I tried calling you because we don’t have any cars available.” I explained that I would be willing to pay more for any car they had (I saw several cars in the lot) but he said I couldn’t because they had all been reserved. I reiterated that I also had a reservation and he just stated “I’m sorry, it’s our system.” It became clear that he was not willing to help so I left incredibly disappointed and without a vehicle. It was incredibly inconvenient as I had to completely change my plans for the weekend. Based on this experience I will never rent from kayak or enterprise again.One location in Washington, D.C. Union
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Reviews
2.0 Poor
Anonymous, Sept 2024
Standard SUV
10.0 Wonderful
Anonymous, July 2024
People mover
One location in Washington, D.C. Union
One location in Washington, D.C. Union
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Reviews
8.8 Very Good
Justin, June 2020
Pros:
Dropoff was easyCons:
Pickup could have been easier had the car been pulled out for me6.8 Okay
Anonymous, May 2020
Pros:
I was the only customer at pickup likely due to covid and considering the circumstances the overall experience was pleasant. Dropoff wasn't as smooth but nothing worth losing sleep over.Cons:
It seems like Avis's entire fleet at Union Station was kind of bedraggled and the location of the rental agencies within the garage is a bit depressing, which I admit is probably out of their control.4.8 Mediocre
EJ, Mar 2020
Cons:
Felt lied to because I was told my car was full but it was only half full (gas). I paid unnecessarily for gas. Plus, they didn't have the car size I wanted. Would not recommend.One location in Washington, D.C. Union
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Reviews
6.0 Okay
Mohammed, Jan 2021
Pros:
Pick up and drop off was not easy especially drop off. It’s in a mall and I have no idea where is car returns. I haven’t given any directions, all I have is the address. No signs whatsoever about car returns. I have to park in the mall and go around asking people. I found there office inside the mall and the lady said I can park anywhere in the mall. The lady wasn’t friendly. I’m not super happy about the drop off part but the price and car were great.Cons:
Better communication towards pickups and drop off locations and more instructions.6.0 Okay
Anonymous, Dec 2020
Pros:
The pick-up was horrible. I was suppose to pick up the vehicle at 12 noon. I didn't get a vehicle until after 1:00pm.Cons:
This was my first time driving a "keyless" vehicle. I wasn't given any instructions how to operate it. I had to call a friend to tell me how to start and turn off the vehicle. I'm old school and hadn't rented a vehicle in over several years.2.0 Poor
Jose, Aug 2020
Pros:
They canceled my reservation at the last minute and sent me to a closed location. I will never use this website again2.0 Poor
Anonymous, June 2020
Pros:
Absolutely nothing goodCons:
The staff at that location was rude, disrespectful, didn't want to listen to me & said they had to charge me $200 on my credit card, so the female said she was cancelling it..... So went online to book with Avis, so I want my insurance payment back, since they wouldn't give me vehicle and treated me like I didn't know what I was talking about.....4.8 Mediocre
Anonymous, May 2020
Pros:
The staff was rude and unfriendly when arriving for pick up. Car wasn’t ready and I was made to wait and then offered a different type of car to the one I rented.Cons:
The car could’ve been ready on time and I could’ve been given clearer and friendlier instructions. The system was messy.One location in Washington, D.C. Union
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Reviews
2.0 Poor
Max, Oct 2024
Compact
2.0 Poor
Matt, Oct 2024
Intermediate SUV
2.0 Poor
奕宏, Sept 2024
Supplier choice
8.0 Very Good
Anonymous, Aug 2024
Full-size
2.0 Poor
Anonymous, Apr 2024
Compact
2.0 Poor
Chris, Apr 2024
Supplier choice
One location in Washington, D.C. Union
2 locations in Washington, D.C. Union
One location in Washington, D.C. Union
One location in Washington, D.C. Union
Most popular company | Thrifty |
---|---|
Most popular car type | Intermediate |
Average price | $43/day |
Good deal | $35/day |
On average a car hire at Washington, D.C. Union costs $103 per day.
National 50 Massachusetts Ave Ne is the closest car hire location to Washington, D.C. Union (0.0 km away). The telephone number for this location is +1 888 826 6890.
In the past 72 hours, the cheapest car hire near Washington, D.C. Union was found at Sixt ($111/day) and Alamo ($155/day).
Economy (Honda Fit or similar) is the most frequently booked car hire type at Washington, D.C. Union.