Flight was delayed and no information was provided what was new time Change gate 3 times at Madina airport First gate was 113 Second gate was 204 And last gate was 113 again
Flight was delayed and no information was provided what was new time Change gate 3 times at Madina airport First gate was 113 Second gate was 204 And last gate was 113 again
The customer service was very poor. I didn’t get any accommodations for my cancelled flight. I was without any sleep for 36 hours.
Flight got canceled without any prior information and it caused lot of trouble
Didn’t like it at all. Cabin crew unfriendly. Very bad experience.
This airline is one of the best Ihave travel around the world well use them again in the future the food was higher quality plus your personal aboard communicated in many languages on our flights 13 this was amazing 👏 🤩 😀 👌 😄 thank you
Superb experience. I hope they bring back the fast track option at Heathrow immigration.
Check-in counter at the airport took more than an hour of standing in queue with online checkin. And after entering the gate the flight delayed more than 30 mins.
Me and 2 other rows were forgotten during food service. We waited over an hour before they finally served our food. Then only had what was left. They did apologize. Also, they locked the bathroom due to turbulence and my 4 year old had to pee himself because they wouldn’t unlock it for him.
Had the salad which tasted awfully spat it out but still got food poisoning 1 after running to toilet crew would not let me sit near toilets I was stuck in window seat
Food was not eadable. Testless and not apealing. order for indian vegitarian, recived spice less. combination of main course and side iteams are far away from traditonal food, serve less iteams. , but eadoble. Thanks
The first economy rows have remote space in the seat which eats in the seating space. The seats are also smaller compared to other airlines.
The overall flight went well and the aircrew was pleasant.
Very comfortable Prem economy seats for a long haul flight. Had a problem with the tv that the crew fixed so was great!
I cancelled the flights in good time but could only get a partial refund. I was not warned of this.
While I was in great pain, the seat was sufficiently comfortable to allow me to rest and not be in so much pain.
One of the worst flight in business class by qatar airways and I’m no stranger with qatar airways businesses class, I travelled with the extensively in the past 12 years
The aircraft was slightly newer but the food was very bad. Bland and uninteresting. Nothing special at all.
Lounge in pukhet not good Very nice new aircraft Super crew as nearly always with Cathay
I felt thirsty and asked the flight attendent for water, but no one came for more than half an hour.
Everything went smooth. All flights were on time No changing gates, . No changing flights . It was like a completely different airlines tha n the last time I used Cathay Pacific . The last flight, 2 months ago, I had before this one was from Philippines also . I got changed in Manila and was told it only added 2 hours onto my flight . My 20 hour return trip ended up being 30 hours return with a 10.0 hour layover in New York with no seats anywhere . Everyone was sleeping or sitting on the floor . Unlike the hotel I was given in Manila to wait for this flight home . I never thought I would use Cathay Pacific again . But I did and this time you were great! I should have complained about the flight and layover from Hell a couple months ago. Consider that I am complaining about that august/23 flight now . Thank you got the great flying experience on my way home from philippines .
The business class experience is fantastic. The crew were polite but often unavailable even when I tried to call them! I even found myself bringing my used dishes and cutlery up to the crew because no one had come to collect it after over an hour.
The staff was kind and polite, but it was very very hot and no ways to have some fresh air.it would be also be nice to have more time to sleep, since it was a night flight
My wife and I were upgraded to Business Class on our Dublin-Abu-Dhabi flight on the 22nd of January. Being served by "Mariyan" (not too sure about her name, she's from Tunisia) was the real highlight of our flight, she deserves to be working with etihad. We are looking forward to the next upgrade as we are flying back to Dublin on February 01, 2024. If I am not mistaken we have just reached GOLD status as Etihad Guests.
I WOULD ADVISE NOT TO BOOK YOUR FLIGHT ON KAYAK. THEY SHOW BETTER FARES AND AFTER I BOOKED MINE, I FIND OUT THAT IT DID NOT INCLUDE LUGGAGE. i HAD TO PAY $800 TO CHECK IN MY BAGS.
1.Aircraft Comfort: The aircraft type was quite small with non-reclining, cramped seats that significantly lacked comfort. 2.In-flight Entertainment: There was no provision of in-flight entertainment screens or Wi-Fi for the majority of the flight. 3.Boarding Process at New Abu Dhabi Airport: Despite the move to a new airport, which promised enhanced experiences, the use of buses instead of jet bridges did not meet expectations, causing inconvenience. 4.Gate Change Communication: A last-minute gate change was poorly communicated, resulting in a long and difficult walk.
Very unfriendly team. It was very difficult to get a cup of coffee. Legroom was extremely small. Old, dilapidated plane.
Ripped off and broken seats in Business class. Seats stink and need to request the staff for additional bedsheets. Crew if very friendly though
Boarding was quick and efficient. Ground staff were pleasant and courteous. Food was tasty, portions were good for me. Food containers kept slipping on the tray. Tray would look better with an anti-skid tray mat. I had the bulkhead seat which was very uncomfortable for couple of reasons. Aircraft is designed with no throughput to move across aisle to aisle. Passengers kept jumping over my legs to get from one side to the other to use the toilet. Secondly I had a mother and 9 month baby next to me. Mom had to hold baby for 12 hours in her lap as he did not fit into the bassinet. Half the baby was on my lap during the flight. Aircraft temperature was very cold - light attendant said it was the central cooling and nothing could be done about it. Movie selection was very poor old and outdated.
Crew member took too long time to take back leftover food plates from passenger seats. Food was nice.Easy excellent checking.Guy at checking counter was really kind and helpful.Made our checking very quickly. Leftover food should be taken back ASAP. Because in economy class passanger have narrow space . In the long journey like this, passanger have difficulties to sit with the plates.overall experience was good.
Crew was good, boarding mediocre, food choices were limited, seating was not comfortable
Flight was delayed for 2 hours for no reason, then we spent almost an hour after boarding because of the weather conditions. If we left on time we could avoid that 😾
There was nothing to like besides the crew. The comfort of the airplane was poor (seat did not work properly and it was not comfortable). The “entertainment” system did not work! On a flight that last nearly eight hours, (which is advertised as having excellent entertainment options), that is unacceptable! Passengers should have been given free WiFi for the flight. The food served on the flight was below school lunch grade food. (With one exception, the ice cream snack). The chicken entree was tough and nearly impossible to cut and eat. The “pizza” served later in the flight was worse. The chicken pizza had a dry crust and the “toppings” were equally not enjoyable. The amount of chicken and cheese were almost non existent. Overall not a flight we would want to repeat!!
The sad case is that BA is often late. I missed my connection outbound and then was rebooked in another biz class seat some 10 hours later. I opted to change to economy (no compensation refunded of course) that was only 5 hours later. On the return journey, once again changing planes was very challenging. This time we landed only a little bit late, but deplaning took a long time so the connection was very much in doubt. Some serious running and sweat later, I managed to make the connection but my luggage did not. No messages about the missing luggage, so I had to wait until the entire bag return process was over before seeking out an agent. There was only one and well over 50 passengers waiting to speaking with her. She was quite pleasant, but it took 1 hour and 45 minutes from touchdown to leaving the airport.
I like the food this time compared to my departure. I’m seated at the isle so it’s comfortable but I have to pay $124 for seat selection
On the flight from Venice to London even it’s short, 2 hours 20 minutes and mostly people are on vacation, it’s ridiculous to change money for the cup of tea or coffee. Also it’s to much to charge 80$ for 1 piece of luggage
Business lounge in Naples is very spartan with poor food and not very comfortable. Late departure from gate, ride bust then wait on runway for 30 minutes. Almost an hour late departing. Business class was middle seat empty. We exit row do reasonable comfort. Service was friendly and prompt but drink offerings limited with some selections requiring extra charge.
Horrible connection in Heathrow on flight to destination. Flight missed due to delay on incoming flight. They did rebook us, and then that flight was delayed 2 hours. They don’t post gate info until 45 minutes to departure time which can cut it close if you have to take a tram to your terminal gate area. Then our return flight was completely cancelled. They notified us at 4:30AM. They rebooked us on a different airline and a different fare class. We were completely screwed. Travel day ended up being 30 hours. I will never fly them again.
Charged an extra 65 pounds for overweight suitcase, Not told how much overweight but had no choice but to pay the price. Compare to Delta Airlines where I flew internationally a few days before with this suitcase and no extra charge by Delta. Comfort was horrible. I am just under 6 feet tall, and good that the flight was only 1 1/2 hours, because my knees were in the seat back in front of me the whole flight. I felt that my knees were part way up to my chest. No reason to have the seats that close. I will say to the positive was the flight crew, very friendly and efficient.
Excellent. Very nice and comfortable business class. Only negative is that it was difficult to hear the pilot’s announcement.
Excellent! Great flight attendants, good food (in business class, at least), very comfortable. Touchscreen and remote wasn’t great.
I really did not like being ordered to pull my shade down by the attendants. One of them was very rude to me about it, standing there until I closed it like I was a child brusquely reaching across me to close an adjoining one. They claim it was so people who wanted to could sleep. It’s a 10:30am flight not a red eye. Closing your shade or leaving it up for natural light should be a choice. Ruined my flight!
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