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Book Europcar car hire

Driver's age: 25-65
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Europcar customer reviews

6.2
Okay4,159 verified ratings
Pros +
  • "Excellent staff, support and service." (in 101 reviews)
Cons -
  • Worst rental experience of my life. (in 28 reviews)
  • I would never rent a car from there again. (in 22 reviews)
  • The customer service lines should be in English if serving English speaking countries. (in 16 reviews)
Show reviews that mention
Traveller rating:
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J
4.0 Mediocre
Shocking & pathetic sums it up. The car was described as suitable for 5 passengers, which it certainly was not, we were 4 European adults. There was no provision for an upgrade to a larger vehicle, which we would have done but there were none available! At KLIA Airport? Hard to believe. The cost was extremely expensive - it worked out to $460 AUD for 3 days! What a rip off! over $100 a day! for a proton buzz box of a car. Never again. It would have cost another $70 if I had dropped it back before opening time at Senai airport. No it was very disappointing from what I though was a reputable car hire company.
A
4.0 Mediocre
Europcar is actually Fox Rental. The agent at the check in counter was not able to explain why I had to answer certain questions (got example why was being asked to sing to confirm I have not taken an airport shuttle to get to their office). I've also asked for no insurance extras to be added. After dropping off the car I've realized they've added LDW and LRP optional insurance. I have a feeling I will never see these refunded, despite having asked for no extras at pick up. Just another zero transparency car rental company. The car was dirty on the inside, full of crumbs, a half empty bottle and napkins. The drop off process was quick however and someone assisted me right away. They location of the drop off is not too far from the escalator to the terminal shuttle.
A
2.0 Poor
35 min to get the contract. another 40 min to get the car.
M
2.0 Poor
I left my iPad in the car and the employees have not been at all helpful in helping me to get it back
A
2.0 Poor
That when filling in details then making payment for rental. Then it says about the deposit, was not happy about that as it was too late after I had already paid for the rental. And communication when enquiring about things could not understand them, as English was their 2nd language
A
2.0 Poor
False and misleading advertising ! Marketed and sold as “in terminal” pickup but then involved shuttle bus and walk from drop off point to collect the car. Extremely dissatisfied. Result was late for high level meeting.☹️
C
2.0 Poor
Finding the rental car location was about a half mile walk. I was told that there were no smaller cars as I requested, only mini SUV's and hatchback larger cars, neither of which I wanted as I am unfamiliar with driving on the English side of the road. The best they could do was to provide a small SUV which was a manual transmission and then sent me off to find it and drive it without any guidance on how the car operated. I walked back, rented an upgrade, after complaining the staff showed me how to use it and drop off was fine. I am so tired of the bait & switch tactics that I have filed a formal complaint and I will no longer, and I will advise all company employees to avoid Europcar. My advice: have the car someone reserved actually available. When you don't, offer an upgrade as a courtesy as they do in the U.S., and do not charge someone for it.
A
8.0 Very Good
Car deposits are not supposed to be high. $900 in the beginning!!!!! no wonder people get angry about it. I was too ...to be honest I was double charged deposit so I couldn't buy ANYTHING on my trip but stay home and do errands for my family 🤬
Z
2.0 Poor
Hidden costs like roadside assistance or third party coverage. I was given child seats for 321 pounds! I could have bought them myself.
G
2.0 Poor
Would not rent without a letter from credit card company.

How other car hire agencies scored

Europcar car hire prices in Australia

Discover the best prices for you by selecting your travel dates on KAYAK.
Hyundai Accent car
Hyundai Accent
or similar Small
2
2
4-5
M
$47/day
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Class Compact Car car
Class Compact Car
or similar Small
4
2
4-5
M
$40/day
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Kia Forte car
Kia Forte
or similar Medium
5
3
4-5
M
$43/day
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Kia EV6 car
Kia EV6
or similar Medium
5
3
2/4
M
$48/day
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Ford Ranger car
Ford Ranger
or similar Large
5
2
2/4
M
$68/day
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Toyota RAV4 car
Toyota RAV4
or similar SUV
2
2
4-5
M
$49/day
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Toyota Highlander car
Toyota Highlander
or similar SUV
5
2
4-5
M
$69/day
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MG 3 car
MG 3
or similar Small
2
2
4-5
M
$48/day
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Mercedes-Benz C-Class car
Mercedes-Benz C-Class
or similar Luxury
5
5
4-5
M
$76/day
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Kia Carnival car
Kia Carnival
or similar Van
5
5
4-5
M
$72/day
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BMW X1 car
BMW X1
or similar Luxury
5
5
2/4
M
$60/day
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Ford Wildtrak car
Ford Wildtrak
or similar Pickup truck
5
2
2/4
M
$71/day
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Toyota Land Cruiser Prado car
Toyota Land Cruiser Prado
or similar SUV
5
5
4-5
M
$106/day
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Hyundai Venue car
Hyundai Venue
or similar SUV
4
2
4-5
M
$39/day
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Mitsubishi Outlander car
Mitsubishi Outlander
or similar SUV
5
3
4-5
M
$43/day
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Hyundai Kona car
Hyundai Kona
or similar SUV
5
3
4-5
M
$44/day
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Class Special Car car
Class Special Car
or similar Category
5
5
2/4
M
$48/day
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Kia Sportage car
Kia Sportage
or similar SUV
5
5
4-5
M
$51/day
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Subaru Outback car
Subaru Outback
or similar Medium
5
3
4-5
M
$56/day
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Class Commercial Truck car
Class Commercial Truck
or similar Commercial
5
3
2/4
M
$65/day
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Class Special Van car
Class Special Van
or similar Van
5
5
4-5
M
$106/day
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Best prices found by KAYAK users in the past 48 hours.

Where can I find Europcar car hire?

Address

Terminal Buildings

Hours

Phone

+61 3 9241 6800

Address

Southern Cross Station - Spencer St

Hours

Phone

+61 399 206 488

Address

Tenancy 2 - 151 Kings Way

Hours

Phone

+61 396 692 480

Address

89 Franklin Street

Hours

Phone

+61 3 8633 0000

Address

24 Enterprise Way

Hours

Phone

+61 3 8318 1950

Address

135 Kings Way

Hours

Phone

+61 426 922 963
View deals

Good to know

Most popular city

Most popular car type

Average price

Good deal

Melbourne
Supplier choice
$68/day
$30/day

Top tips for hiring a car from Europcar

  • 25% of our users found car hire from Europcar for $55 or less
  • Book your car hire from Europcar at least 12 weeks before your trip in order to get a below-average price.
  • Small car hire from Europcar is around 52% cheaper than other car types, on average.

FAQs about hiring a car from Europcar

  • How much does it cost to hire a car from Europcar?

    On average a car hire from Europcar costs $81 per day.

  • What is the most popular car hire from Europcar?

    Compact (Proton Persona or similar) is the most frequently booked car hire type from Europcar.

  • How many car hire locations does Europcar have?

    Europcar has 4,866 hire locations worldwide. Take a look at our Europcar hire location map to find the best car hire near you.

  • Which countries does Europcar have car hire locations in?

    Albania, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Burkina Faso, Cambodia, Canada, Caribbean Netherlands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Democratic Republic of the Congo, Denmark, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Eswatini, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guatemala, Guernsey, Guyana, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Ivory Coast, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Latvia, Lebanon, Lesotho, Lithuania, Luxembourg, Madagascar, Malawi, Malaysia, Mali, Malta, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nepal, Netherlands, New Caledonia, New Zealand, Nigeria, North Macedonia, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Republic of the Congo, Romania, Russia, Rwanda, Réunion, Saint Barthélemy, Saint Lucia, Saint Martin, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, St. Maarten, Suriname, Sweden, Switzerland, Tanzania, Thailand, Togo, Trinidad and Tobago, Tunisia, Turkey, Turks and Caicos Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Venezuela, Yemen, Zambia and Zimbabwe

  • How much does it cost to hire a car from Europcar for a week?

    On average a car hire from Europcar costs $566 per week ($81 per day).

  • How much does it cost to hire a car from Europcar long term for a month?

    On average a car hire from Europcar costs $2,427 per month ($81 per day).

Everything you need to know for your Europcar car hire

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