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Book Europcar car hire

Driver's age: 25-65
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Europcar customer reviews

6.2
Okay4,192 verified ratings
Cons -
  • Worst rental experience of my life. (in 28 reviews)
  • I would never rent a car from there again. (in 22 reviews)
  • The customer service lines should be in English if serving English speaking countries. (in 16 reviews)
Show reviews that mention
Traveller rating:
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A
2.0 Poor
I never pick up the car. You stole money from my account.. we hade to stop the payment.. never again…
A
2.0 Poor
Rented a car that honestly never should’ve left the garage. Engine noise the entire time, like it was begging for mercy. The system wasn’t calibrated for the new tires, so warnings kept popping up. The car wasn’t properly cleaned, and there were even crumbs/food remnants in the driver’s seat. Overall: disappointing experience — far below what I expect from Europcar
A
2.0 Poor
agent closed and they still promised me the car. my trip was cancelled and they take too long to refund. bad
A
2.0 Poor
Didn’t realize it was an electric car - asked to pay to switch to a hybrid or gas’s due to planned long drive. Staff member refused & was rude. Didn’t try to understand & kept speaking in French even though I asked for English. Gave small electric car with NO charging cord & the charging port on the car didn’t match any of the charging ports available on the road or in the town we visited. We spent more time looking for & staying at a charging station than we did being able to do our planned tours of the area. Agent didn’t explain return process for an early morning return & I circled the airport twice before figuring it out.
A
2.0 Poor
Regarding this it was a deeply disappointing and upsetting experience when collecting my rental vehicle. Upon arrival at the counter, I was pressured into purchasing additional products and coverages that I did not request, agree to, or need. I was told these items were mandatory and that the insurance I already held through Expedia “wasn’t valid” and that I should “contact Expedia” instead. This information was misleading and felt deliberately manipulative. I was also charged for services I did not use, including being made to sign for items such as a bus transfer that I never took, yet was still billed for. The counter agent’s behaviour was unprofessional and unacceptable (sanoe). She was rude, dismissive, and gave me an ultimatum: either pay the added charges and hurry up as she can’t waste her time with me as customer waiting or leave without a vehicle and with no refund. This felt coercive and left me with no genuine choice. This experience not only resulted in unauthorised charges, but also ruined the start of my holiday. I believe I was misled, upsold without consent, and effectively defrauded.
A
8.0 Very Good
Do not buy an international insurance. Europcar in Ecuador will make you buy their insurance even if you use another insurance. Save the money and buy their insurance when you pick up the car.
A
2.0 Poor
- Very very very old car, dents and scratches everywhere (could not even write them on paper). - After 15 km front tire was loosing air, Kept pumping it up. - Car not clean outside and inside (old, thus....) - 3 Weeks after returning the car (all fine) still waiting for deposit to be released, although they state that they have ordered the bank to do so. It does NOT have to take that long! Ridiculous! - Never Europecar again!
L
4.0 Mediocre
Got extra fees added at the airport, €50 extra a day
J
2.0 Poor
I booked this company specifically because it was listed as “Terminal” pick up. I showed up at the counter, and they told me there would be a ~600AUD additional charge to pick up at the Terminal. Otherwise I had to get a shuttle bus to the off-Terminal site. I was travelling with my wife, large bike box, 3 suitcases and we booked the Terminal pick up so we didn’t have to worry about anything fitting or not fitting in the shuttle van. Had to waste at least 2 hours waiting for the shuttle and driving to the pick up for the pickup and return. The price we paid reflected Terminal pick up/drop off. Customer service lady clearly skipped customer service onboarding and had the attitude of “not my problem” even when I showed the Kayak confirmation email said Terminal. Because her system said a different location, of course she was right and the customer was wrong. Would not book again. I still don’t understand how in 2025 the car rental industry is still a mess and usually a terrible experience.
A
4.0 Mediocre
Gave me the car without a full tank, but charged for returning it with the same level.

How other car hire agencies scored

Europcar car hire prices in Australia

Discover the best prices for you by selecting your travel dates on KAYAK.
Suzuki Swift car
Suzuki Swift
or similar Small
2
2
4-5
M
$44/day
View Deal
Cupra Formentor car
Cupra Formentor
or similar Small
4
2
4-5
M
$43/day
View Deal
Kia Forte car
Kia Forte
or similar Medium
5
3
4-5
M
$38/day
View Deal
Kia EV6 car
Kia EV6
or similar Medium
5
3
2/4
M
$56/day
View Deal
Ford Ranger car
Ford Ranger
or similar Large
5
2
2/4
M
$58/day
View Deal
Toyota RAV4 car
Toyota RAV4
or similar SUV
2
2
4-5
M
$53/day
View Deal
Class Full-size SUV car
Class Full-size SUV
or similar SUV
5
2
4-5
M
$47/day
View Deal
MG 3 car
MG 3
or similar Small
2
2
4-5
M
$34/day
View Deal
Kia Carnival car
Kia Carnival
or similar Van
5
5
4-5
M
$94/day
View Deal
BMW X1 car
BMW X1
or similar Luxury
5
5
2/4
M
$58/day
View Deal
Ford Wildtrak car
Ford Wildtrak
or similar Pickup truck
5
2
2/4
M
$57/day
View Deal
Class Premium SUV car
Class Premium SUV
or similar SUV
5
5
4-5
M
$78/day
View Deal
Kia Stonic car
Kia Stonic
or similar SUV
4
2
4-5
M
$36/day
View Deal
Class Special Car car
Class Special Car
or similar Category
5
5
2/4
M
$40/day
View Deal
Hyundai Kona car
Hyundai Kona
or similar SUV
5
3
4-5
M
$43/day
View Deal
Mitsubishi Outlander car
Mitsubishi Outlander
or similar SUV
5
3
4-5
M
$46/day
View Deal
Subaru Outback car
Subaru Outback
or similar Medium
5
3
4-5
M
$52/day
View Deal
Kia Sportage car
Kia Sportage
or similar SUV
5
5
4-5
M
$54/day
View Deal
Class Special Van car
Class Special Van
or similar Van
5
5
4-5
M
$91/day
View Deal
Class Commercial Truck car
Class Commercial Truck
or similar Commercial
5
3
2/4
M
$95/day
View Deal
Best prices found by KAYAK users in the past 48 hours.

Where can I find Europcar car hire?

Address

Terminal Buildings

Hours

Phone

+61 3 9241 6800

Address

Southern Cross Station - Spencer St

Hours

Phone

+61 399 206 488

Address

Tenancy 2 - 151 Kings Way

Hours

Phone

+61 396 692 480

Address

89 Franklin Street

Hours

Phone

+61 3 8633 0000

Address

24 Enterprise Way

Hours

Phone

+61 3 8318 1950

Address

135 Kings Way

Hours

Phone

+61 426 922 963
View deals

Good to know

Most popular city

Most popular car type

Average price

Good deal

Melbourne
Supplier choice
$53/day
$26/day

Top tips for hiring a car from Europcar

  • 25% of our users found car hire from Europcar for $43 or less
  • Book your car hire from Europcar at least 12 weeks before your trip in order to get a below-average price.
  • Small car hire from Europcar is around 40% cheaper than other car types, on average.

FAQs about hiring a car from Europcar

  • How much does it cost to hire a car from Europcar?

    On average a car hire from Europcar costs $70 per day.

  • What is the most popular car hire from Europcar?

    Intermediate (Nissan Maxima or similar) is the most frequently booked car hire type from Europcar.

  • How many car hire locations does Europcar have?

    Europcar has 4,889 hire locations worldwide. Take a look at our Europcar hire location map to find the best car hire near you.

  • Which countries does Europcar have car hire locations in?

    Albania, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Burkina Faso, Cambodia, Canada, Caribbean Netherlands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Democratic Republic of the Congo, Denmark, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Eswatini, Ethiopia, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guatemala, Guernsey, Guyana, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Ivory Coast, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Latvia, Lebanon, Lesotho, Lithuania, Luxembourg, Madagascar, Malawi, Malaysia, Mali, Malta, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nepal, Netherlands, New Caledonia, New Zealand, Nigeria, North Macedonia, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Republic of the Congo, Romania, Russia, Rwanda, Réunion, Saint Barthélemy, Saint Lucia, Saint Martin, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, St. Maarten, Suriname, Sweden, Switzerland, Tanzania, Thailand, Togo, Trinidad and Tobago, Tunisia, Turkey, Turks and Caicos Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Venezuela, Yemen, Zambia and Zimbabwe

  • How much does it cost to hire a car from Europcar for a week?

    On average a car hire from Europcar costs $490 per week ($70 per day).

  • How much does it cost to hire a car from Europcar long term for a month?

    On average a car hire from Europcar costs $2,101 per month ($70 per day).

Everything you need to know for your Europcar car hire