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1st time with. Etihad Airways and it was amazing from check in to crew. Great flight.

In my opinion, Etihad Airways is a first rate airline except for one important element. On the day before my return flights, when I chose my seats on the Etihad website I was charged an additional $55 (US) in order to sit on the aisle. I was not at all happy about this additional "hidden" charge and I felt cheated.

1.Aircraft Comfort: The aircraft type was quite small with non-reclining, cramped seats that significantly lacked comfort. 2.In-flight Entertainment: There was no provision of in-flight entertainment screens or Wi-Fi for the majority of the flight. 3.Boarding Process at New Abu Dhabi Airport: Despite the move to a new airport, which promised enhanced experiences, the use of buses instead of jet bridges did not meet expectations, causing inconvenience. 4.Gate Change Communication: A last-minute gate change was poorly communicated, resulting in a long and difficult walk.

Food was very good. Again tray could use a non-skid mat. I had a regular seat - comfortable - able to sleep undisturbed. Boarding was uneventful.

Crew was good, boarding mediocre, food choices were limited, seating was not comfortable

Very very bad service very tight seats never ever flying with Etihad again

I request kosha food all my flight but this flight didn’t imclude my kosha meal.

Entertaiment center needed on that flight. I dont like to use my phone for entertainment.

Etihad can improve the transfer in Abudabi gates instead of making people to climb the stairs.

Etihad checkin boarding and insight experience is one of a kind that i have never experienced in other fights. The flight crew was very kind and helpful when i traveled with my broken leg. Overall i rate the highest