My experience with Scoot is very good. Will have no issue flying with Scoot again.
My experience with Scoot is very good. Will have no issue flying with Scoot again.
Good flight. Fiod was ready a bit late hence a hurry to finish before landing. Excellent crew and service
Good flight. The food was served a bit late, hence a hurry to finish before landing. Excellent crew and service
All in all the flight was good. Love the fact that for airline food it was piping hot
I requested an aisle seat and got a middle seat The flight gate was changed and the flight was delayed
In general good, but the machine seems to be long in operation and some functions were restricted as e. g. Adjusting of seats.
Cabin Crew always friendly and helpful. Seating cramped - foul smelling from toilets, high risk of disease. Guard personal property such as expensive sunglasses Coffee always awful and cold Meal trays toddler sized Not worth the extra cost to fly SQ - use a budget airline, same if not better experience
Seating cramped; close to toilet, foul smelling and noisy, very unhygienic and disease risk Free and paid Wi-Fi NOT accessible at all - misleading advertising Very expensive sunglasses disappeared from back seat pouch. Coffee disgusting and cold
It seems paying premium economy does not make difference with economy. No priority boarding, not worthy paying extra$$$ for premium economy.
Wonderful service, planes and interior in great condition, very pleasant experience
The wine was low quality Finnair label stuff in small bottles and only one small bottle each. Embarassinng. A competing airline served me two generous glasses of a nice South African Shiraz from regular wine bottles, a Beck's beer, and a generous Dewar's White Label on the rocks. Cabin service was good and polite, plane interior was beautiful, but cramped.
All good- I love BA and the professionalism of the crew and pilots.
Great flight- smooth, nice crew, nice clean aircraft, departed a little late but arrived 10 early.
It was listed on my ticket as Finnair but there was no indication that the flight was Finnair. In fact the number was even different. There were no employees there until exactly 2 hours before so we had to wait in line at Iberia and hope
Sorting on line would have been appreciated Onward information on flights missed No ability to get seating arranged before we got to gate Very unfriendly at gate
The flight was Finnair but there was no indications anywhere that the checkin was for Finnair also. There was no one to ask. I think at a minimum they should list the code shares so people don’t stand in the wrong line for an hour.
I booked the flight with Finnair, which made the arrangements for downloading a boarding pass unnecessarily complicated. I wouldn't do that again. Instead I'd book direct with AA.
Had a nice flight to London on BA will fly with them again in the future
Helpful steward. Allowed me to move to some empty seats and I was able to get some sleep. He also had milk for my tea. Americans don’t realise that cream or half and half ruin tea.
Security was a mess at the Helsinki Airport. But I was delighted by the connecting flight waiting for us for JFK.
This was a Lufthansa flight, not United. The CSA at the counter, Ashley, was not only incompetent, but quite rude. Me and two other PAX waited over 7 minutes standing in front of her and another CSA and they ignored us. We joked that we must have accidently taken invisibility pills. She could have at least said "I'll be with you in a moment, I'm currently....". I could go on about how rude she and the other CSAs were (whispering, not communicating with me, blaming the situation on others, etc.). She would not work for me. Then, she gave me literally the worst seat on the plane. the worst. My seat kept getting bumped (rammed twice by the crew with their carts and about every 5 minutes by someone using the bathroom), listening to the bathroom all night, crowded seat, etc.
No lounge access with “United First” ticket. False alarm about late flight, jeopardizing connection. Wrong meal. Loose power socket would not hold plug, could not charge device. In-flight access to text messaging did not work. Toilet seat on plane would not stay up.
We were delayed an hour leaving Munich (No fault of the crew). They kept us posted on the status so we knew what was going on, but as a result we missed our connection in Chicago and the communication on connecting flights was pretty poor as we disembarked. It was already stressful and some of that could have been reduced by better communications about where to find transfers, etc.
I liked everything about the flight. The service was excellent!
Ok, but comfort was lacking as the seats were way to small
The overall ambiance was good. Seating ain the last row not so pleasant.
Amazing comfortable chairs great snacks super friendly staff pilots did excellent job. Smooth sailing all the way. Definitely be flying United more.
Easy peasy. Crew was great. Take-off and landing nice anc chill (good job by the pilot). Thank you UA!
Flight canceled due to weather. Rescheduled flight canceled due to maintenance. I’m stuck!
Crew was unhelpful in boarding. Did not help passengers board and store bags efficiently. Did not alleviate tensions as passengers had to stow bags then return forward to seats. Baggage rules are unreasonable. Will fly southwest next time
Terrible- the flight time was delayed and then I was denied boarding because I arrived at the new time of departure
Better food and more space in the seats. Also when doing the web check in both times I was going in to your site the minute you open it and there is not really many seats to choose only to buy!!!
my original flight was cancelled the previous day, and i was rescheduled onto this flight, which left much earlier in the morning, impacting my previous evening and requiring me to get up much earlier in the morning to get to the airport online. This practice happens way way way too much, and it seems on every airline, though AA is probably the worst.
I asked for a wheelchair. I have a back health condition. I had to walk a lot
Flight delayed Got bags after 5 days Delivery of bags was done 500 meters as driver did not want to go into my street
It was below average experience overall. They did not have my food choice which was selected a month ago for 8+ hour flight. After landing I waited to collect my bag but my bag did not come and I wasn’t told it was delayed or lost. I had to find someone to help me to locate it and it was sent through next flight. Overall I would say at wasn’t very good experience
My ticket was cancelled unannounced and I was left stranded in the air port
Flight cancelled and i was rebooked on delta. Delta business class is not the same as British
This flight had seats that were more comfortable than the trans-Atlantic flight I had come on. Boarding, however, was atrocious. There was no point in boarding groups since everyone ended up on the same bus to get on the plane. And the bus ride took forever to get to the plane. The snacks can barely even qualify as snacks. Make sure you bring your own or eat before getting on,
The crew is excellent. However there are a few things that are not satisfactory: seats are smaller than many other airlines in economy, food was sad and I had bad diarrhea after I drank a cup of tea, They also forgot mine and many other people’s luggages somewhere this time. The luggage was delivered two days later, which caused a big inconvenience because 1. Most of my son’s clothing are there and he had to go back to College before the luggage was delivered. Now I will have to mail his stuff to him; 2. Two pairs of shoes are missing from the luggage.