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One location in Gatwick
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5.2 Fair
Apr 2017
Pros:
The car was fine and the staff was friendly.Cons:
The rental agency is in the Crown Plaza Hotel in Crawley far from the airport. The shuttle only comes once every 45 minutes so be sure to very arrive early not to miss your flight, and be prepared for a long cold wait at the bus stop.One location in Gatwick
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8.8 Very Good
Nov 2017
Pros:
The staff was polite and helpful.Cons:
We waited for the Hertz shuttle at the airport for over 25 minutes before finally just taking a cab. We try to call them and got no answer. We also tried to use their FaceTime at the kiosk inside the airport, but we're unable to reach them.