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One location in Northwood
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Reviews
10.0 Wonderful
Anonymous, Oct 2020
Pros:
Staff very good. Upgraded me!Cons:
A busy location. Closes at 4pm weekdays? That is on website, not on location door.5.2 Fair
Anonymous, Oct 2020
Pros:
QuickCons:
Car smelled like smoke10.0 Wonderful
Anonymous, Sept 2020
Pros:
PIck up and drop off was easy.10.0 Wonderful
Anonymous, Feb 2023
Supplier choice
10.0 Wonderful
Anonymous, Oct 2021
4 locations in Northwood
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4.0 Mediocre
Anonymous, Sept 2022
2.0 Poor
Anonymous, Apr 2021
Cons:
Had a reservation still had to wait 3 hrs for csr10.0 Wonderful
Marcial, Apr 2021
Pros:
The lady manager did a great job !!Cons:
Less wait time .2.0 Poor
Anonymous, Apr 2021
Pros:
I've got a family of five and we were traveling for our spring break trip to Florida. Our flight was delayed getting in. When we arrived (12:30 am) all rental car busses were still running, except Enterprise/National. Another bus driver (AVIS) pointed us to a sign with an after hours telephone number to call for Enterprise/National. The number wasn't valid. Then the AVIS driver, after making another lap, saw us still standing and he offered to take us to the Enterprise lot, which he did. I tipped him $40. When we arrived the security guard was the only one there. He told me everyone working the store had been gone for a while. Luckily the AVIS bus hadn't pulled away and I was able to get him to take us back to the airport, now after 1 am. Only one cab driver came by. I flagged him down and paid him another $40 cash to take us to our hotel. We arrived so late my original room was no longer available. I spent the night on a couch too small to sleep on. Early the next morning I paid another $20 for an UBER to take me back to the Enterprise lot. A pleasant associate greeted me and introduced me to the manager. That woman was pleasant, but another manager there was aloof and rude, and very defensive about them not waiting on me the night before even though the other rental car brands did stay open and service their customers.Cons:
1. The after hours telephone number should work. It's not even a valid number. 2. The store should have stayed open and a shuttle should have been running. 3. They could have refunded me the $100 cash I spent because they didn't stay open.2.0 Poor
Corey, Apr 2021
Pros:
Bait and switch never had a convertible I reserved and didn’t even have a car ready or available . Do yourself a favor and rent a car at airport or elsewhere ! This place was awful and a lie . Had small kids with us tired after a flight and. This was ridiculous! The cars they did have coming in were banged up and smelly and gross !2.0 Poor
Juel, Mar 2021
Pros:
Bad experience. Reserved a Car online only for Car Rental agency explain that they were overbooked and unable to accommodate my rental reservations.Cons:
Actually having service from Car Rental Agency2 locations in Northwood
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6.0 Okay
Anonymous, Sept 2024
People mover
10.0 Wonderful
Anonymous, Mar 2021
Pros:
The staff was outstanding and very helpful. I highly recommend them.8.0 Very Good
Richard, Mar 2021
Pros:
YesCons:
Had to get vehicle at second location because it was not initially available at first location8.0 Very Good
Richard, Feb 2021
Pros:
YesCons:
Less expensive daily rate4.0 Mediocre
Anonymous, Dec 2020
Cons:
I chose the airport location and it brought me to a privately owned location. They didn’t have the vehicle I rented and gave me another. I had to take my car to the car was immediately after renting the vehicle. Communicate clearly Clean cars inside and out Take similar out your vocabulary and find a way to rent people the cars they want.8.0 Very Good
Anonymous, Dec 2020
Pros:
As expected.Cons:
As Expected.One location in Northwood
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10.0 Wonderful
Anonymous, Apr 2024
Passenger van
10.0 Wonderful
Anonymous, May 2021
Pros:
Staff was very friendly. Got my car quickly because I was in a rush to get somewhere10.0 Wonderful
Anonymous, Jan 2023
Full-size
One location in Northwood
One location in Northwood
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