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2 locations in Westwood
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Reviews
2.0 Poor
Leng, Mar 2024
Supplier choice
4.0 Mediocre
Anonymous, Oct 2023
Intermediate SUV
4.0 Mediocre
jesus, Oct 2023
Intermediate SUV
4.0 Mediocre
Anonymous, Nov 2022
10.0 Wonderful
Donalynne, Dec 2021
6.0 Okay
Anonymous, May 2021
Cons:
Cruise control on the 2019 Versa that I rented did not work. The cruise on/off button on the steering wheel was faulty. I rely on cruise control to keep me from speeding when I drive on the interstate freeway. Not having cruise control was a major inconvenience. Agent at counter was not clear as to what I was paying for, vis-a-vis how much gas I needed to put in the tank, before returning the car. If is unlikely I will rent from HERTZ in the future.One location in Westwood
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Reviews
10.0 Wonderful
Anonymous, July 2024
Standard estate car
2.0 Poor
Anonymous, May 2021
Cons:
I was charged twice for the rental. Once when I booked the rental through CarRentals.com, I paid $301.08 and was told I had to pay a remaining $86.01 at pickup. When I picked up the vehicle, I was charged a full $387.99.2.0 Poor
Anonymous, Jan 2021
Pros:
Nothing. There was absolutely nothing I liked about this company or my experience.Cons:
I booked this rental one week ahead of the day I needed it. I called ahead to be sure that I had every document that I needed and the method of payment would be accepted. I was told that I would be able to use my bank card and it could be run as credit (because it has the master card logo on it); just bring my social security card with me as a second form of identification. I have five credit cards in my name and making enough of a payment on one of them to be able to use it for the rental was well within means. However, I didn't think I needed to do that because I was told that I could use my bank card. I showed up to get my rental on the day I was supposed to. I was to leave town the next day at 5 a.m. I was told that, no, I could not use that card and, since I didn't pay my credit card bill enough to cover the cost of the rental, I had no car to use and no one could do anything for me at all. To be clear, I did not have a flight. I was renting the car local to use to go out of town for three days. I did mention this to the person that I called because I have never rented from near an airport before. They told me on the phone that everything would be absolutely fine. I asked twice, are you sure? I was told yes both times. Since it was noon and I needed the car the next day at 5 a.m., it was impossible for me to go to a different company to find a rental. Everyone needs a 24 hour notice. On top of all of it, I drove 35 minutes one way (this took about an hour and fifteen minutes out of my day) and the lady I spoke with when I went to pick up the car was extremely rude. I could not be more disappointed. Very, very bad communication and very, very bad service.4.4 Mediocre
Darlene, Sept 2020
Pros:
Thought the price was good until I was told taxes weren’t includedCons:
Terribly long line to pickup the car9.6 Wonderful
Lev, Mar 2020
Pros:
Staff was friendly and the price was amazing.9.6 Wonderful
Tim, Feb 2020
Pros:
Quick drop offCons:
The salesman asked if I wanted to upgrade to a Charger for $18 extra a day so I said no. Then he’s looking over my shoulder as he’s filling out my paperwork and says wow they’re really fixing you up today and I turn around to see a very nice Cadillac sedan pull up. So I was like- for real? Is this an upgrade for free for some reason? He then stated no- just an option. This was very deceptive in my opinion. He was nice but I felt disrespected as though he thought I was stupid. I work for high end businesses in the financial district in San Francisco. I know a bad salesman when I see them. He was nice but pretty sly.3 locations in Westwood
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Reviews
10.0 Wonderful
Jennifer, July 2024
Compact
2.0 Poor
Anonymous, Mar 2021
Cons:
Two days before our rental reservation I received a phone call to inform me there were no Vans available . The Enterprise Rental Manager did not do anything to assist us in the inconvenience. I reached out to Enterprise Corporate and never heard a response. Spoke to a Chris both times. He told me the Vans have been out well over 2 weeks so my response was why did you wait 2 days before our trip to inform me . I will never use this website or Enterprise again. I was able to rent a car through another Company and they now have a New Loyal Customer. Enterprise gave poor Custimer Service and your website was misleading.7.6 Good
Tammie, Oct 2020
Pros:
It was enough room for my travelCons:
I wish it was a little cheaper2.0 Poor
alex, Sept 2020
Pros:
NothingCons:
They could have provided the vehicle I booked.4.0 Mediocre
Rita, June 2020
Pros:
The assistant manager was very good with handling my complaint and exceeding my expectations.Cons:
When I arrived at the location my reservation from the night before was not honored. I was told they were out of cars to rent. It would have been better to tell me they were SOLD OUT online when I was making the reservation. The curbside service left customers standing or sitting outside in the hot sun - 90+ degree weather - really! What about some shade and a fan. Customers do not like being treated this way.2.0 Poor
Amber, June 2020
Cons:
They didn’t tell me I needed major credit card and utility bill until I drove 45 minutes to get there.2 locations in Westwood
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Reviews
10.0 Wonderful
Anonymous, June 2023
People mover
2 locations in Westwood
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Reviews
2.0 Poor
Anonymous, Mar 2024
Compact
4.0 Mediocre
Dave, May 2021
Cons:
Very unprofessional treatment. Booked a van 7 6 months in advance. Verified online week of trip. Tried to verify with pick up location but they do not answer phone... claimed a phone problem. Received phone call 18 hours before pickup saying they had no vans avail and were giving me a Ford Explorer. This was too small for 6 adults. Was given no discount and no larger options. Had to make do. Day of pickup, car was dirty, smelled of smoke and marred by someone’s previous application of decals. Made do anyway. On drop off, was charged an additional incorrect $60 hourly fee until I protested. Hand written signs at location threatend increased cleaning fees and that renters needed to vacuum their own car before returning. Very unprofessional overall. Will avoid this Budget/Avis location when possible in future.2.0 Poor
Anonymous, Aug 2023
Full-size
2.0 Poor
Anonymous, Aug 2023
Economy
2.0 Poor
Gigi, July 2023
Economy
10.0 Wonderful
Anonymous, July 2022
One location in Westwood
One location in Westwood
Locations in Westwood (Cincinnati)
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No reviews available
Most popular agency | Thrifty |
---|---|
Most popular car type | Intermediate |
Average price | $75/day |
Good deal | $75/day |
On average a car hire in Westwood costs $75 per day.
Based on ratings and reviews from real users on KAYAK, the best car hire in Westwood is HERTZ (7.8, 56 reviews).
Take a look at our extensive car hire location map to find the best car hire deals near you.
Intermediate is the most frequently booked hire car type in Westwood.
A Intermediate car hire in Westwood costs $75 per day, on average.
On average a hire car in Westwood costs $522 per week ($75 per day).
On average a hire car in Westwood costs $2,238 per month ($75 per day).