Food no so good. Extra charge to much for front seats cost me £163 then other people sat near me for nothing 🤬
Good flight overall. Good options of food on NY-Dubai-Mumbai leg. Not that good reversing back. The flight crew is courteous and professional as always. The seating was much more comfortable going into Mumbai than coming back. Cheers!
The plane seemed pretty old and the food was not good
Thay crew was so nice.Air hostess il ham was so nice.my mom was little scray with airplan turbulence she help us alot.
Flight left on time. Bags came quickly. Crew was nice. But internet never worked and the food was awful.
Comfort and customer service from most if the crew was great. The crew reassigning passengers should consider the presence of infants when reassigning seats. Unfortunately a couple of oversized passengers were relocated next to us, making this segment a bit uncomfortable, as there was not only extra leg space required. I ended up swapping seats with my husband so our baby wouldn't be impacted. My husband travelled quite uncomfortable as the reassigned neighbour shoulder and arm ended up on my husband's seat
Charged for internet that never really worked. The food selection was just ok.
The service on board was excellent, the flight wasn’t overbooked and we departed and arrived on time.
Delayed, Bad American style food (not tasty, horrible cheese for a flight to France). Incompetent cabin crew (I asked how to connect by cable my headphones and the flight attendant suggested me Bluetooth which is not available). Good space
Better boarding process at Hyderabad airport Better time management by air hostesses in providing the meals
I had to stay in the airport 15 even with a hotel reservation..i was refused to inter to qatar cuz the hotel was outside the airport. They could have offered a solution. It was really exhausting for me and my family.
I was unable to pre purchase sear upgrades or internet. Their online site is not user friendly and poor. I felt singled out in customs. Seats are very small even for a small person.
They didn't board by zones and it was a free for all. The 16 hour flight was the most excruciating experience of my life and the seats were TINY... with no leg space and my feet were swollen immediately. The food was so bad it was inedible.
The space was tight, hardly any leg room and the crew surprisingly were busy and did not take the time to attend to passengers, felt rushed. There was a delay for check in since the systems were down the airport staffs were accommodating
The Qatar Airways staff pre-boarding and also on the flight from Dallas to Doha were incredibly mediocre and arrogant. Consider retraining these individuals Other flights were ok.
The only thing that could have been better, is that the food trays get left way to long after a meal. We had a snack 8 hrs into the trip, and they left us with the boxes and cups for way too long. It is not fun being trapped in your seat unnecessarily
There was not enough food for everybody. Some dishes were missing.
Do I need to repeat my complaints about my lost carry on bag?
My carry on bag was taken by Alaska Air as we boarded in LAX! She said there was not room. There was plenty of room. I told her that my meds and personal items were in it. She did not care. She said it would be sent to my final destination, Nairobi. Well it got to Nairobi the day I was to fly home. The handle of my bag was crushed so could not retract. So I had to remove it. I had to buy converters, malaria medication. personal items. I filled out the missing form at the Nairobi airport. I asked that it be shipped to the Kisumu airport. When it was obviously not going to make it for my time in Kenya. I asked that it be sent to John Wayne Airport. NONE of that happened. I only knew it was at Nairobi because my air tag indicated it was finally in Nairobi the day I was leaving Kenya! Now I need to purchase a new carry on bag!!!
Overall experience was OK. Seats were truly uncomfortable for such a long flight. Food quality was mediocre at best. The staff was great though!
second leg was more comfortable. Customer service in Abu Dhabi is okay.
Took a long time for boarding. The flight was comfortable.
Should have had business class line in immigration. Food quality suboptimal
Used to Etihad employees are very rude and unprofessional but now better than before over all is okay now
we were delayed from Athens to Abu Dhabi by an hour and a half, so I had trouble connecting the flight from there to Bali. It could have been done had they waited even 15 mins. There was another lady who was in the same boat. By the time we were half way across the terminal, they have actually already issued different flights for us to go Jakarta then to Bali. Not to mention the inconvenience of waiting over 4 hrs at the airport and the subsequent inconvenience, we did not arrive to Bali till after 800pm the next day, which means I paid for the hotel for nothing when I could have been there before noon the next day! There was little explanation. It was just as well I needed some assistance getting around, otherwise the 2 of us would have been completely lost! Not going to fly with them again!
This flight was a dreamliner so I think the space was ok for the legs, but the option for food was again limited and the crew was same.
The seat was like there is no leg space....there were no proper option for food in the airline. It seemed like the airline was at brink of bankruptcy. The crew was helpful except for a few.
Bad. Flight was very uncomfortable with narrow and shallow seats, very little food and water. I will not fly etihad again.
Boarding catastrophic let alone have to claimb the plain rather than using jetway. 5.5 hr delay leaving had to do stop in Lgw for a new crew which further compounded the delay. Connecting flight would not wait and had to pend a night in a hotel. Curiously my seat would not go full flat.
Good. The food was very bad. Except for the chicken rice, rest of the dish went to trash.
The flight was great. From the first to the last step, the staff was very helpful and understanding. I also always enjoy Turkish Airlines food because it’s flavorful, fresh (like salads and very delicious bread ) and has special things like olives, dates… I loved that bean salad and apricot pie. I also enjoyed the movies. Thank you!
I recently flew with Turkish Airlines, and I can confidently say it was one of the best travel experiences I’ve ever had. From the moment I boarded, the crew was incredibly attentive, warm, and professional. They went above and beyond to ensure everyone was comfortable and well taken care of throughout the flight. The highlight, however, was the food! I’ve flown with many airlines, but Turkish Airlines sets the bar incredibly high when it comes to in-flight dining. Every meal was fresh, flavorful, and beautifully presented. The variety of dishes, even on a long-haul flight, was impressive. It felt like dining at a high-end restaurant at 35,000 feet! The seats were comfortable, the entertainment options were great, and the overall atmosphere made the journey enjoyable. Turkish Airlines truly excels in combining luxury and hospitality. I wouldn’t hesitate to fly with them again—highly recommend!
While we were picking up passengers in São Paulo, on our way from Buenos Aires to Istanbul, it was impossible to use the bathrooms for 90 minutes. The crew was largely inattentive with one or two exceptions. They should distribute more water for a flight that long. When I signal that I wanted to have a second glass of wine, my prayers were left unanswered…
Food is getting worse. They use to be different than other airlines. Their economy classes food sucks. Stuff was very helpful.
Unbelievable food and service! Chefs are amazing onboard. WiFi spotty
The fully flat bed in business class on the 777 is a little narrow, and the 2-3-2 configuration is now dated, but otherwise a comfortable and pleasant flight. It’s hard to beat the value too.
they have cancell the flight with no reasons, My parents were in the cold weather in the airport for 24 hours they did not give any hotel and food. I hate Turkish Airline, this is our last time that we ha ve chosen Turkish Airline.
Turkish Airlines is amazing. I have a problem with the ticket I purchased through the kayak website. I have filed a complaint related to the fact that I was contacted by phone on the day I purchased the ticket and told that the amount that the ticket had been advertised for was not accurate and that I had to pay more. This is totally fraudulent. I will look into addressing this further tomorrow and will never ever use kayak again.
Was ok except they send the baby trolley to oversize baggage office without telling me so we spent an hour looking for ir
Cleanliness of seats, trays, storage pockets need more attention, but everything else was good.
Boarding was chaotic. Glad we were group 5 and still had cabin storage available when we boarded. I was expecting crew would get our carryons at the gate since theyclaimed it was a full flight.
The seats on the plane and at Heathrow Airport are so uncomfortable
They did not provide free WiFi, It could be purchased for, I think, around $25, This seemed excessive.
Lost my luggage in London Was double charged for luggage
I enjoyed the flight. I did find it strange that when I arrived at my seat although I had paid for a window seat that I was assigned a middle seat. Thankfully I was between a couple and they wanted to sit together. Please do a better job with this BA!
BAD!!! due to delay I missed my connection in MEX, had to pay for hotel and new flight for next morning increasing my spent for $1,000 usd
Good flight. Not a lot of legroom, but it was fine for a short flight.
I didn’t receive my luggage until day 5 of a 9 day trip. During a layover a crew member made a very insulting comment about where I was visiting and where my partner was from in England.
I flew Club World and was SHOCKED at how totally absent the crew were for the duration of the flight. So much so that we received no drink service other than the post-departure cocktail and that was it. Wasn't even offered tea/coffee and the in-flight attention was so bad that literally minutes before landing the one crew member for our row was scrambling to pick up left-behind water bottles, glassware, trash. And the rest of the crew had already stowed all carts, he was cramming the trash into the lavatory trash can and was stashing the glassware frantically in the galley as we were on final approach. He was so scrambled he left two overhead lockers wide open (that he'd opened) for landing. Unbelievable!
Flight was fine, food much better than anticipated, and flight attendants were helpful and friendly!