$2,112 Find Cheap Flights to Rotterdam

The bed in Club class was not very comfortable, everything else was good.

Not that great. There were no entertainment screens, internet, or any way to track the flight path. The seats were fixed in order not to recline at all. The crew and the staff at the check-in counters were the only nice thing.

I liked having access to all the Harry Potter movies and the food was good. The staff was also excellent. The pillows and blankets could’ve been better as mine had stains when I arrived

BA have long since lost their way. They are a budget airline without the budget fares. Everything from booking to boarding to flying to arrival is just plain ordinary. I fly BA if the only alternative is Ryanair who are even worse. Otherwise we fly KLM or Lufthansa who are so much better.

An hour to check-in because they were not organizing the counter personnel well; they lost my baggage and after 48 hours they so not pick the phone, answer emails, and I still do not know how to claim my essentials (its purposely not their on their "help" page).

Flight delay and can’t much help passenger do the change connecting flight.

Expected a lot better service paying for a business class seat. Seemed to be short on staff and did not get the service I expected.

The flight was several times changed. That was inconvenient, to sah the least.

Everything was fine except not posting the gate number until 14 minutes before boarding. In an airport the size of Heathrow, that was unacceptable.

I was disappointed with the quality of the food and the fact that I was not given a toiletry bag for an overnight international flight