There was not enough food for everybody. Some dishes were missing.
Food was good, attendants were friendly. Seats were not comfortable. Did not receive any amenities such as eyemask or earplugs that would have helped sleep. Additionally a large group of passengers boarded very late into boarding and were a disruption for almost the whole flight. Flight attendants did their best but the kids were making so much noise, kicking seats, and half the time no adult was sat with them so they weren’t being managed.
I had first class service from them. A little late taking off, but no major problem
The made us waiting and held our passports and boarding pass making us miss our flights
There’s lots of problem I faced from Bom to Doha that experience was worst I never faced before like this
Bad experience with the delay n long wait time for connecting flight after missing the connection flight from Doha.
They shld provide food. Between food they are giving 10 hours gap which is toooo much
Just money making business. This was my fourth journey with Qatar Airways, year by year the quality of service getting poor. Food is very cheap. They have some low quality alcohol beverages. They don’t have any brandy or cognac. No toilet around the gate lounge. We have to wait until getting to the flight for use toilet.very long standing for entering into the flight. We can see the old passenger suffering.
Boarding delayed, no communication. I left the lounge, and heard a final call, boarding started after a 30 minutes.
There was not enough staff during boarding which had created big problems . Another thing once you enter gate area there’s no way to use bathroom and you have to be in that area 2 hours before boarding which is too much.
The checking line was very long , when checked the bags and got the boarding pass but moved fairly fast . The boarding line was long and the ground crew didn’t provide priority to kids boarding . But the air crew on the plane were very nice and polite . Too bad my daughter’s table try was broken which made the trip less enjoyable.
Professional staff we left on time. Meals were good. Added nice amenities.
The food served was frozen salad and hummus. The hot meal was fine. Crew was doing bare minimum
Plane was hot in our section of aircraft making it difficult to rest. We informed the staff but adjustments were not made. Seats were terribly uncomfortable- unlike the other long haul flights we have flown on Turkish Airlines. It seems both issues are due to plane being an older Airbus
Not sure how they are rated best airline in Europe. If they are the best; then I worry about the overall airline standards of European airlines. Seats were very uncomfortable and almost closer to budget airlines in terms of comfort. A sore bottom after a long haul flight ruins your holiday at the start. Check in process was okay. Staff/crew was good - interactions ranged from pleasant to borderline rude (depending on the particular individual).
Four of my family members was settled in a different seats. I paid extra $200 dollars for 4 seats just to be all together, but they settled us on separated seats. After a lots of time they put us 2 and 2. My kids are 9 and 13 . How i can leave them alone???
Food could have been hotter. More padding needed in economy seats
Crew was good. Plane and seats were cleaned and good. Food and entertainment system was bad.
Was not good experience going to Houston from Istanbul, had to wait about an hour and a half to just takeoff. Disappointed in that part.
Boarding via busess, like low cost airline. In their domestic hub. Insane!