Allowing passengers to move to empty seats if flight isn't full.
It was a 48 min flt......so no real comments can. E made
The plane was nearly empty. My wife and I were seated behind a family with 3 sreaming kids. The parents refused to control their kids. When we tried to move to a quieter section of the near-empty plane, the flight attendant said please return to your seat. When we tried to explain, he stared at us coldly and simply repeated please return to your seat. When I asked if we could move after take-off he simply start and repeated please return to your seats. About as far from friendly and helpful as you can imagine.
Paid for extra leg room but seat was still uncomfortable! Not flying Hawaiian again.
Overall, the experience was good, but not special in any way. Fortunately, the flight was quite short. There was no one at the check-in kiosks to answer questions or help. The top of my armrest fell off when I grabbed it to stand up. One hates to see the plane falling apart!
Almost everything was perfecto expect for entertainment. There are not a many options.
The Hawaiian airlines checkin desk was too small for the number of checkins. The seat on the plane was right next to the jet engine and it was very loud. It was probably 90 decibels or more loud. They should offer protective ear muffs for those seats. Seriosly. It was LOUD. The boarding of passengers should begin with those at the back of the aircraft, not the front of the aircraft to avoid having to wade through people who are still putting their stuff in the overhead bins on the way back to the back of the plane.
Great flight experience going from Honolulu to Kauai. Nice short flight, so some things don't really qualify for an excellent rating, food & entertainment, since there wasn't any. Check in was nice and easy, crew was great, I'm 6'7" so the seats could have had a bit more room for my knees. But I survived.
Everything went smooth! Flight attendants were very friendly. The passengers, well, that’s another thing. The passenger sitting next to me thought both armrest belong to him- his family member or father was jumping over seats instead of asking his son to get up and go around him -attendant had to tell this family a few times to put their seats up while we were taking off to stop jumping over seats, it’s just crazy how some people have no plane etiquette and I can never imagine my sons, young adults acting that way!!!! I would have spoke up, but I already have high anxiety getting on planes and I was just trying to get to my vacation spot.
The crew was quick and efficient. The flight was uneventful and arrived slightly early.
