Great flight attendants, very friendly. The flight was on time and boarding was easy.
Paid additional for seat upgrade, but got same seat as no upgrade.
unfortunately had mechanical issues and had to switch planes. the obnoxious drunk guy in the furthest back seat could have been quieter and not dropped so many f bombs.
As expected cyst service up front was very good we needed assistance at the gates and they were very accommodating
Always delayed, inadequate availability of room for baggage but the crew were good & approachable.
I like non stop flights. It was overbooked and I would have taken the offer to give up m seat. Prior obligations prevented that option.
It would have been perfect if it had not been the fact that departure was delayed.
Well, the flight hasn’t taken off yet… it will be 2 hours late by the time the t does…
No food, no entertainment, three and three seating is the worst. Aisle is too narrow and probably a safety violation but no problem in the aircraft industry. Crew was good and pleasant. Ground crew was bad. Previous passenger’s rubbish was not picked up. Of course the seats we’re cleaned either.
Love how smooth Alaska operates in Portland. The bag check was super smooth and my bag was on the carousel before I even got there!
The plane was nearly empty. My wife and I were seated behind a family with 3 sreaming kids. The parents refused to control their kids. When we tried to move to a quieter section of the near-empty plane, the flight attendant said please return to your seat. When we tried to explain, he stared at us coldly and simply repeated please return to your seat. When I asked if we could move after take-off he simply start and repeated please return to your seats. About as far from friendly and helpful as you can imagine.
Paid for extra leg room but seat was still uncomfortable! Not flying Hawaiian again.
Overall, the experience was good, but not special in any way. Fortunately, the flight was quite short. There was no one at the check-in kiosks to answer questions or help. The top of my armrest fell off when I grabbed it to stand up. One hates to see the plane falling apart!
Three issues: (1) There's NO outlet to charge the LT. (2) There was no alternative food for people who don't eat pork, so I didn't eat. (3) Got TM for flight delay to 15:15 instead of 14:35. so I took it easy. Next, I realized that the people are boarding on time, so I started running. Got there on time to realize that I am the last to board. Eventually, the flight left @ 15:15...
The flight attendants were outstanding. The best of any airline we have traveled. Very professional, efficient and attentive. The plane was cold. Actually freezing. Had to buy a blanket. I wish there had been access to wi-fi. The plane was clean and well kept. Bathrooms were outstanding. Thank you.
Would have liked better movie selection, but was great overall.
Extremely frustrated that I followed all directions and Hawaiian Airlines made me leave my surfboard at the airport and refused to let me check it.
The Hawaiian airlines checkin desk was too small for the number of checkins. The seat on the plane was right next to the jet engine and it was very loud. It was probably 90 decibels or more loud. They should offer protective ear muffs for those seats. Seriosly. It was LOUD. The boarding of passengers should begin with those at the back of the aircraft, not the front of the aircraft to avoid having to wade through people who are still putting their stuff in the overhead bins on the way back to the back of the plane.
It was great as usual but the inflight entertainment wasn’t working so it made for a very long flight.
I really love flying Hawaiian. From the uniforms, to the decor to the soft purple lighting it is truly an exceptional experience. I haven’t been to Long Beach Airport in over 10 years, but I was impressed with the ease of renting a car compared to LAX. I might be switching my flights to this destination from here on out!
