nothing to complain about w/the food, and professionalism of the crew. i just cant stand being on a flight for that long of a time.
Everything was great from the staff to the seats and food. The plane was timely taking off and landing.. I couldn't have asked for a better experience (especially on such a long flight)
Good communication regarding any updates time of flight and flight delayed. The fight was delayed by two and half hours at eleventh hour. That was unexpected, especially when you international passenger.
The service was excellent. The quarters were a little cramped in Economy, and we had to exist there for 18 hours.
It was very nice. I will try to fly with Qantas whenever I can.
Terrible. 6 hour delay with no explanations and only 15 dollars in food credits. A disaster. I'll just leave it at that.
We lucked out. The passenger who was supposed to be in our row changed her seat, so my husband and I had 3 seats for the 2 of us. We were able to stretch out a little which made the trip much more tolerable.
We paid for business class seats for the comfort that comes with that but couldn’t use the bathroom as it was full all the time.
Flight was cancelled about 1.5 hours before departure. Replacement flight provided scheduled 1 hour later. Late boarding, late departure and arrived Melbourne nearly 2 hours after originally scheduled.
Flight is overpriced. Quality of service is poor. Constant delays. This flight again was multiple times delayed. The relaxed and careless attitude of staff is appalling. People are busy and it does matter if we do things more efficiently than chilled out. Once the flight was ready to depart we had more delays due to the careless approach of boarding passengers. Food is highly processed with limited options and super unhealthy. Leg room is shockingly bad. Even the biz class is pretty bad. Coupled with the horrendous prices Qantas only benefits given Australia is their home market. Otherwise they are not competitive at all.
Do not overbook flights and kick out confirmed ticketed passengers :-(
Wasn’t allowed to continue with the purchased tickets because I hadn’t been able to go on the first scheduled leg.
Do I need to repeat my complaints about my lost carry on bag?
Noice cancelling headphones would be better since it’s a crowded plane And kids behaviors are unavoidable
More facilities to transport to the gates......felt too much walking distance
Just happy I flew Qatar Airways awesome no wonder they are #1 in the world right now! The food was just delicious, very courteous, professional crew.
It was good no problems made it on time for the next flight overseas!
It was a really long flight from Doha to Philadelphia and it was overall a good one. The one area that I would comment on is that there is a lot of single-use plastic and disposables in the meal service for American Airlines. It would be great to see more circular options in the meal service to reduce the amount of waste.
Suddenly Flight has been change by Qatar and there’s no information is there of us from Bom to Doha and counter person is behaving like Qatar owner next I will not buy Qatar and I will not suggest anyone to fly in Qatar
The crew was fantastic and the over flight was perfect as well.
Service was great, we had bad departure and bad arrival due to weather, but that we cannot control. Hats off to the pilot!
The flight attendants were unhelpful. It was a packed flight, and usually a flight attendant would help find a spot in the bin for your carry on or shift things around. Neither made any effort to do so. Also, I had to then check my bag. I was told it would be on the carousel in YYZ, but it came up on the jetway. So lucky I saw others standing around for their bags. I would have walked straight past this and on to the carousel. They could have at least told me that they had given me wrong information. Very unsatisfactory.
Made all groups except 2 check despite ample bin space. Inflight WiFi and entertainment didn’t work most of the time.
The check-in process is not the best They should have agents in site to help with any problem especially a rebook. Why does one have to get on the phone when there were at least 8 agents around that could have help?! Flying is stressful as it is and having someone willing to do their customer service will ease some of the stress.
The crew was outstanding. And the food was surprisingly good. The chicken and the pasta dish were both delicious and I was supposed with a pizza twist near Landing. We hit a lot of turbulence and the crew was calm and kind. Loved the TV in screen. Tons of new releases.
It was a good flight. Nothing comes to mind about how it could have been better. It was a newer plane, seemed like a great upgrade from your older ones. Staff was very good as well.
boarding was uneventful. Snack was pathetic. A tiny fruit bar. Entertainment was limited to just select movies on your own tablet or phone. No live TV. I recently flew Jetblue and they had unlimited snacks and live satellite TV the entire flight. My seat was an exit seat, 20A. It was super uncomfortable. It felt cramped and the middle seat was taken up by a large woman who pushed into my shoulder and arm. Horrible flight.
They canceled our flight and left us stranded to figure it out
Cabin was pitch black, even during meal service. The reading lights for seat 2E/F did not work, and seat 2E did not recline.
The first flight was an hour and a half late leaving, thus missing my connection. The second flight Departure was two hours late Leaving.
