Oh my gosh, I loved my experience with United! they made me want to travel more often.
Every single flight with them either cancel or delay for stupid shift. They are full of excuses.
It’s a United flight operated All Nippon Airways (ANA) operated by Air Japan — it’s already }1 bu default with the Japanese standard, which is respect, punctuality and, ultimately, comfort without compromise.
boarding was uneventful. Snack was pathetic. A tiny fruit bar. Entertainment was limited to just select movies on your own tablet or phone. No live TV. I recently flew Jetblue and they had unlimited snacks and live satellite TV the entire flight. My seat was an exit seat, 20A. It was super uncomfortable. It felt cramped and the middle seat was taken up by a large woman who pushed into my shoulder and arm. Horrible flight.
Cabin was pitch black, even during meal service. The reading lights for seat 2E/F did not work, and seat 2E did not recline.
Everything was awful Flight attendant was condescending, rude and not helpful at all. Small outdated plane. No service, uncomfortable seats. Flight attendant was really the worst. He used hand gestures to communicate instead of words and whenever he used words he was condescending.
Everything was perfect except the pad at the top of the seat back. It pushes my head forward in a very uncomfortable position and it is not removable.
Everything was perfect except the pad at the top of the seat back. It pushes my head forward into a very uncomfortable position and it is not removable.
Ridiculously slow disorganized boarding, ended up 35 min late and people missed connections
I am not an electronic savy. I don't know how to maneuver the APPS for services. Why can't I just buy food without the apps.
DO NOT BOOK THROUGH AMERICAN AIRLINES IF YOU HAVE ANY ADDITIONAL NEEDS. Great flight, crew etc. it wasn’t full so had space to stretch out Only downside was there was no GF option for my partner. We booked through American and it was a Qantas flight so despite contacting both airlines to confirm, she didn’t have a gluten free meal for the 16 hour flight (nor the flight in the other direction). The flight attendants did their best to accommodate but it was not super substantial.
Had to go get beer myself from attendants in the back of the aircraft
We were offered flight credit to change our flight but for a flight leaving before ours. We went to rebooking and they told us with a Basic ticket they wouldn’t change it because changes aren’t permitted with that fare. Time consuming process - AA should not make that offer in the first place!
Airlines must do something with overweight people... Maybe reserve a business class seat for them, or you could pay the consequences if someone overweight seat side by side to you in economy.
great experience. minimal lines at BWI. at DFW they got a long haul 787 boarded in 30 minutes
Overall good. Tight connection in DFW because of gate unavailability upon landing.
Deparature was late, which is annoying but the arrival was fine and the baggage came early.
I have been flying with American most of my professional career. But the airline seems tired and becoming more and more subpar with older planes than other airlines, dirtier and less comfortable seating, and less and less amenities. Their WiFi seldom works and their food is becoming more and more mediocre. How do you fly from LAX to PHL with only being offered one drink and as a platinum customer. I am exploring delta here on out for more of my flying.
3 hour delay on run way, not even a drink offered, staff seemed rude and rushed, felt unwell so asked twice for paracetamol and was told to wait, never got it
Best flight by a pilot I’ve ever been on as a 62 year old
Full compliments to Captain for all four landing. Crew could be more polite and nice.
My wife was in a wheelchair. Most accommodating and kind staff!
So smooth and easy! From boarding to arriving, we are very happy with our experience on air Canada.
The flight attendants were lovely - very warm and kind. Really appreciated it.
Do something about that crying baby the whole flight. lol
Flight was great, no plug in for charging and no inflight entertainment.
Very unfriendly crew, Air Canada should hire staff that are willing to do their job and be friendly to others. Unmannered flight attendants.
Sat on the tarmac with no ventilation for almost an hour, without a single word from the crew. Appalling. When Air Canada goes bankrupt, again, almost everyone in Canada will be cheering.
Both flights were comfortable and I felt safe. Smooth flying, no issues. The flight back to YYZ was delayed by about 90 minutes. The new Princess Juliana Airport is quite wonderful and I didn’t mind spending additional waiting time there. All is good.
Great service, friendly flight attendants. Boarding was easy. Food was airline food, nothing special but okay. Entertainment was great and overall experience really good. would fly with Air Canada again any time
It was just ok. Half the bathrooms were broke on the flight.
Aer Lingus was the actual airline so they handled everything professionally.
Didn’t make flight and then forced on connecting flights back to LA that cost me another day of travel on an inferior experience.
May be, better food / snacks in the Gatwick to Glasgow connection.
Great job notifying of 30 minute delay in departure. Fabulous job making up for the time and arriving as scheduled. Air travel is just no fun anymore with the extreme overcrowding, and someone needs to come up with an innovative plan for loading and unloading passengers (load all window seats first, middle seats second, aisle seats last?). Great job getting the luggage on the carousel in record time!
Staff with low service level, forgetful. Temperature at 15 C and after asking twice to raise the temperature the crew did nothing.
It would be great to have at least two choices for a food, instead of just plain pasta 😏
Lost bag - again. No help from staff at Nice - they have a handling agent who does nothing No emergency kit Try calling BA - they eventually found the bag - now on later flight. Trying to get someone to help in the short term is impossible. If I am unhappy - then I have to log it on a website. The agent said he was only able to help with future bookings - not assist in the chaos BA had caused. IF YOU WANT SERVICE WHEN THINGS GO WRONG - PICK ANYONE BUT BA. Personally - I'm joining ABBA (Anyone But BA) again.
I’m appreciative that the crews were polite. I didn’t eat the food due to my nutrition plan.
Business class in Club Europe is basically a slightly larger seat, with the middle seat blocked off. Not really business class, except for the free food/drink - which was also delicious!
