The only thing that could have been better, is that the food trays get left way to long after a meal. We had a snack 8 hrs into the trip, and they left us with the boxes and cups for way too long. It is not fun being trapped in your seat unnecessarily
Worst air experience in whole life . Boarding and checking was hassle as they did 3 times. Crew team was clueless about passengers need. Despite of passengers raising hand , they were resetting the program
The food is not good and also if you ask crew to bring something they say ok I will bring but you will never get it. Please they should listen good to passengers
Seat experience average as they use old 777 for must flights despite full load. Qr fares are higher than other airlines for same routes so they should at least upgrade the planes . Food is average and same dishes for months on most routes I travelled at least - the Arabian rice dish “Maqboos” on every flight for months - I am sure there are other food Arabian dishes ?? It’s become boring ! Crew is always good which makes up for these things but hey confirm us what we need
Very unimpressed that I was dumped from the seat I had booked and paid for after check in. Apparently a family wanted to sit together, however as they all were adults I think they should have pre booked their seats like I did. I will be approaching Qatar for a refund. That and the dreadful state of the flooding toilets made me wonder how they managed to be voted the best airline. Not worth the money.
Delayed my flights and no communication. We end up spending 6 hrs in Doha. No food or any concern from the airline. Terrible
Being a QR Platinum member traveling in business class, I expected the staff to be more courteous. Unfortunately, the lady staff was rude attending business class 1K side.
Staff was very friendly. There is no on board entertainment, but it’s such a short flight that it doesn’t matter. We also got a meal which was nice and unexpected due to the length of the flight.
Just happy I flew Qatar Airways awesome no wonder they are #1 in the world right now! The food was just delicious, very courteous, professional crew.
Fantastic, the 787-9 is a very beautifully designed plane and it was a pleasure to fly in the Qsuite. The suite did feel slightly smaller than the 777 variant, and the suite door also felt smaller, as I felt more exposed as passengers and crew walked past. Food was too notch, and the service was fantastic. I wish they’d enforce boarding zones more effectively, but otherwise they did really well.
Everything good until we waited for jet bridge at SFO. Then pilot gets on speaker & said it won’t reach plane- too short, need to go to different gate. Then 5 min later, adjusted plane/jetbridge & all ok?!?
Was a pain having to leave the plane and reboard but glad the plane was fixed
United airlines was top for my last trip in every way
This was a 5 hour flight with no entertainment and with a snack being provided (pretzels and fruit bar), which are both high in carbs and sugar. Nuts would have been a better choice.
My flight was completely full. Making me very stressful with people walking around all the time. I believe airlines can do better for entertain people during the flight.
The ground crew in Houston were not friendly. The security staff were very rude and reflected an attitude of superiority with rude remarks.
The flight attendant was very kind and offered my son a snack for free.
Flight departed owing to SFO TSA delays as well as incoming flight running late I know these delays are commonplace but when you’re flying long haul international the least that could be done is priority being given to customers in this situation I raced to the gate the plane was still there but NO UNITED AIRLINES STAFF in the surrounding area could seemingly provide effective support This coloured my view of flying with UA The actual flights were good
A/C wasn't working. Made the 1.25 hour flight seem like 4 hours! Even at altitude it didn't cool down.
45 minutes delay and not clear way. Almost missed my trans-Atlantic connection
Flight attendant walked away once they landed and we were forced to wait another hour after an already 3hr delay.
Airlines must do something with overweight people... Maybe reserve a business class seat for them, or you could pay the consequences if someone overweight seat side by side to you in economy.
The flight attendants were talking the entire time on the back and I couldn’t even take a nap. Super annoying
It was on time, which is always a good thing. There wasn’t any food hence my okay rating.
I have been flying with American most of my professional career. But the airline seems tired and becoming more and more subpar with older planes than other airlines, dirtier and less comfortable seating, and less and less amenities. Their WiFi seldom works and their food is becoming more and more mediocre. How do you fly from LAX to PHL with only being offered one drink and as a platinum customer. I am exploring delta here on out for more of my flying.
My flight was delayed four hours without explanation. Gate crew seem to avoid interactions with passengers and we’re not in attendance until flight finally boarded
They took away my first class ticket for my plane ride from Ickx to Tucson because they’re plane was late getting there. They offered me nothing in return
The boarding process and flight were great. However, I waited about 40 minutes for my luggage. It did not come up on the designated belt. Instead, everyone’s bags were on a cart. Not sure what the issue was, but we were not informed until another passenger went looking for her bags and found them.
So uncomfortable to sit in the tiny space on a long, international. Food was rough. Please, less white flour and processed food.
I like the boarding process, it was fast. The seat doesn’t have a TV for a long flight and food wasn’t served, just snacks.
