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7 locations in Avalon Park
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Reviews
10.0 Wonderful
Anonymous, July 2024
Compact SUV
2.0 Poor
Anonymous, Sept 2020
Pros:
It was a terrible bad, they have no cars available. They told me I had to wait until there is some returning. And they could not give me any precise time. While I did program the pickup fir 9 am.Cons:
I am not renting never again with you guys2.0 Poor
Crystal, Aug 2020
Pros:
Nothing. The staff, the facility, the communication was all extremely poor.Cons:
I made a reservation only to find out that that does not matter. When I arrived, I was informed that they did not have any cars available and I was 8th in line to receive one. I asked why I was not contacted ahead of time. The manager was clueless and just shrugged. I waited for several hours and wasted money on ubers getting there and back. Never received a car or made it to my destination.5.6 Fair
Anonymous, Aug 2020
Pros:
The staff was friendly and helpful, especially the manager. I asked for a discount because of the tardiness of when my car was available, and he gave it to me without any issue. I had no issue with the local staff and service. It was the company's service that was poor.Cons:
My car was delivered to me 1.5 hours after my confirmed pick up time because, per the staff, the company had overbooked the location. Very poor and unacceptable planning. I waited outside in standing in the sun for 1.5 hours.2.0 Poor
Anonymous, July 2020
Pros:
Nothing was good about this experience.Cons:
I waited in line for 3 hours at the South Michigan location. There were no cars available. This location is poorly run. When I finally departed, there were still 12 people ahead of me in line waiting for cars. My reservation was at 10am. I left the South Michigan location at 12:30. I was very unhappy with the service.2.8 Poor
Anonymous, July 2020
Cons:
I waited 3 hours for the car3 locations in Avalon Park
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Reviews
4.0 Mediocre
Anonymous, May 2024
Intermediate SUV
10.0 Wonderful
Anonymous, May 2021
Pros:
The people at Hertz, particularly Peter and the store manager, were fantastic. Super helpful when Priceline gave me the wrong pick-up time.Cons:
Priceline and Kayak told me to arrive at 5PM to pick up the car, and when I arrived Hertz told me they close at 5 and final pickup is 4:45. Priceline and Kayak should be telling people these things! They shouldn't say "arrive at 5" when that's the closing time. It almost ruined my trip, but fortunately the people at Hertz broke the rules and let me in to rent their last car.2.0 Poor
Anonymous, May 2021
Pros:
They called me the same day to cancel and tell me that vehicle was not availableCons:
Help to find an available vehicle2.0 Poor
Anonymous, Apr 2021
Pros:
No you get their and no car. Had a funeral to attend and because they did not have a car some family members could not attend.Cons:
Another car rental agency. Sad place to rent a car from2.0 Poor
Hudie, Apr 2021
Cons:
I ordered a car from O’hare when I landed I found out it’s 45 minute drive from O’hare needed to rent a different car2.0 Poor
Anonymous, May 2023
Compact
Yes. Based on our information, DOLLAR in Austin is the cheapest car hire location in Chicago. It is located at 5150 W 55th Street.
Based on ratings and reviews from real users on KAYAK, the best car hire in Avalon Park is ENTERPRISE (5.5, 4 reviews).
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